Common questions we receive from customers is ‘where is the key’ and ‘how do I open the lock’? Some suitcase manufacturers don’t place the lock instructions on the outside of the case leaving many people scratching their heads when they try to open the case. Let’s answer these 2 questions:
TSA locks have a keyhole, which implies that there should be a corresponding key.
Well, there is a key, but it is only used by Customs in the USA if they want to look in your case. This saves them having to cut open your case if they want to look at the contents.
There are a few variations of the TSA lock. When you receive your case the lock will be set at the default code of ‘000’.
When you receive a case with this lock all you need to do is push the circular keylock to the right hand side and the lock will open.
To set a new combination for this lock all you do is push the circular keylock to the right and hold it, then set your 3-digit code and release the circular keylock.
When you receive a case with this lock all you need to do is push the square panel on the right hand side of the lock to release the lock.
To set the lock you will need to look under the lock where you will see a small button. Find a pin or pen and push in the button, set your 3-digit combination, then push the square panel to the left. You will hear a click and the lock is now set.
To open this lock you need to push the square keylock on the left-hand side of this image.
To set the combination on this lock you need to push down the square silver button to the right of the combination, select your 3-digit code, then push down the square keylock.
If you have any questions regarding your lock, then please contact us.